Aqua Data Studio Support
Product Downloads
Existing customers can access the latest Aqua Data Studio release and patch files for all versions by logging into the customer support portal. Refer also to the update instructions and the changelog.
Supported Versions
For the list of versions with active support, limited support, and discontinued support, refer to supported versions.
Request Support
Submit Support Requests via the Customer Support Portal
If you have a current subscription with valid maintenance, you can log into the customer support portal to view past support tickets and submit new issues for review.
Register for the customer support portal on the registration page.
Support Hours
8:00am-6:00pm CST
Support Days
Monday – Friday (Except business holidays as observed by AquaFold)
Guaranteed Response Time
24 Business Hours
Average Response Time
8 Business Hours