Support information for Aqua Data Studio

Support

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Support


	Average Response: 3 Hours
	Guaranteed Response: 12 Hours
	Support Hours: 8AM–10PM - Pacific Time
	Support Days: 7 days per week

Documentation & Knowledge Base

Online Docs: http://docs.aquafold.com/ads/7.5/index.html

Browse Public Mailing List: http://groups.yahoo.com/group/aquadatastudio/

Direct Email Support

Email: architect (at) aquafold.com

Public Mailing List

Browse Archive: http://groups.yahoo.com/group/aquadatastudio/

Subscribe: Send a blank message to aquadatastudio-subscribe@yahoogroups.com

Unsubscribe: Send a blank message to aquadatastudio-unsubscribe@yahoogroups.com

Ongoing Development with user feedback

Ongoing development of Aqua Data Studio is done in an open community through our mailing list. Anyone may participate in discussions on future features and anything related to Aqua Data Studio, or simply monitor the ongoing discussions. New builds with bug fixes and new features are released every few weeks for continuous feedback.

Browse Archive: http://groups.yahoo.com/group/aquadatastudio/

Current Change Log: http://download.aquafold.com/download/changelog.txt

Latest Builds: http://download.aquafold.com/download/

Update Instructions: Update Instructions Here

Feature Requests & Bug Reports

Bugs Reports. If you find something in the application which just doesnÕt work, then email us so that we may fix it. Do not assume that we are aware of the bug. Email us at (architect (at) aquafold.com).

When contacting support, you may be asked to provide error log information to help us troubleshoot your issue. The Error Logging page can show you how to copy error log information from Aqua Data Studio in order to paste it into an email.

Features Requests. Is there a specific feature that you think would save you hours of work on a daily basis, or a feature that would just make you happier? Email us at (architect (at) aquafold.com). We enjoy adding features that users will actually use — not features we "think" users will use. If you don’t tell us about features you need, how will we know?